Managed IT Services
Downtime means lost revenue. Our clients experience 99.99% uptime. Minimize the effects of disasters and stay ahead of hardware failure with the tools and processes in place for a quick recovery.
Delivering Excellent IT Services for Over 30 Years
Throughout North America — whether we are supporting your IT team, or serving as your IT team, AZO Tech LLC provides comprehensive cyber security and IT management solutions to protect your entire organization.
- 30+Years of experience
- 99.99%Client uptime
- Multi‑vendorCertified expertise
Services you can count on.
We're committed to providing top-tier protection & configuration. With this much experience under our belts, you can just kick back and relax knowing your network is in good hands.
Get a quoteCyber Security Services
Proactively secure your network, servers, and computers from malicious viruses, malware, and ransomware so your business can run efficiently and, ultimately, increase profitability.
Cloud Services
Maximize your company's efficiency with on-demand access to your critical data. Gain the power to drive your business forward on any device, whether you're on the road or in the office.
Network & VoIP Services
Enterprise-grade routing, switching, and Wi-Fi — plus crystal clear calls you can rely on. With no PBX to manage and a team for support, your staff is no longer tied to a traditional phone and has the freedom to work anywhere.
Managed Services with Per-Device Pricing
No surprises, no hourly guesswork. Every workstation, server, and network device under management is covered by a flat monthly rate — and every device gets the same disciplined care: continuous monitoring, scheduled patching, and planned upgrades.
Per workstation
Workstation Management
Every desktop and laptop, monitored and maintained.
- Monitoring & alerting agent on every machine — health, performance & disk space
- Monthly OS patching plus third-party application updates (browsers, Adobe, Java & more)
- Managed endpoint protection (EDR/antivirus) with remediation
- Remote helpdesk support for your users
- Asset inventory, warranty tracking & hardware refresh planning
- Windows & macOS version upgrades, staged and tested
Per server
Server Management
Physical, virtual, or cloud — kept healthy, patched, and backed up.
- 24/7 monitoring of CPU, memory, storage, services & event logs
- OS security patching staged in scheduled maintenance windows
- Firmware, hypervisor & application-stack updates
- Backup job monitoring with periodic test restores
- Capacity planning & performance tuning
- Server OS upgrades, migrations & cloud lift-and-shift projects
Per network device
Network Device Management
Firewalls, switches, and access points — watched and kept current.
- Up/down, throughput & health monitoring with instant alerts
- Firmware updates driven by vendor security advisories
- Automated configuration backups & documented change management
- License & support subscription renewals handled for you
- End-of-life tracking & lifecycle replacement planning
- Covers Cisco, Palo Alto, Meraki, Ubiquiti & more
Included in every agreement
24/7 monitoring & alertingIssues are caught and worked before your users notice — often before business hours.
Patch managementOperating systems and third-party apps patched on a schedule, with testing rings so updates never surprise you.
Upgrades & lifecycleOS versions, firmware, and hardware refreshes planned and budgeted ahead of end-of-support dates.
Security baselineManaged EDR, MFA enforcement, and hardening standards applied across every covered device.
Backup & DR oversightBackups monitored daily, restores tested regularly, and recovery plans documented.
Reporting & reviewsMonthly reports on patch compliance, tickets, and asset health — plus periodic planning reviews.
The stack behind the service
We run a proven, security-first toolset across every client — so onboarding is fast and nothing depends on a single person's memory.
RMM platformA remote monitoring & management agent on every device for telemetry, automation, scripting, and silent remote support.
EDR / managed detectionEndpoint detection and response backed by around-the-clock security monitoring — not just legacy antivirus.
Patch engineAutomated OS and third-party patching with approval workflows, deployment rings, and compliance reporting.
Backup & disaster recoveryImage-based backups with offsite replication and rapid virtualization of failed servers.
Email & Microsoft 365 securityAdvanced phishing/spam filtering, Microsoft 365 hardening, and SaaS backup for mail and files.
Documentation & credentialsCentralized, encrypted documentation of configurations, credentials, and runbooks for every environment.
Multi-vendor Consulting Expertise
We design, deploy, secure, and manage networks built on the platforms you already trust. From greenfield builds to migrations, upgrades, and rescue engagements — our engineers speak every dialect of networking.
Cisco
End-to-end consulting for the full Cisco portfolio — from campus to data center.
- Catalyst & Nexus routing and switching design, deployment & upgrades
- Identity Services Engine (ISE) — 802.1X, guest access & device profiling
- AnyConnect / Secure Client remote access VPN rollouts
- Smart Licensing, lifecycle planning & IOS-XE upgrade management
Palo Alto Networks
Next-generation firewall expertise that turns your perimeter into a strength.
- NGFW design, deployment & migrations from legacy firewalls
- Panorama centralized management & template architecture
- GlobalProtect remote access & always-on VPN
- App-ID / User-ID policy optimization & best-practice assessments (BPA)
- PAN-OS upgrade planning, HA design & SASE / Prisma Access consulting
Cisco Meraki
Cloud-managed networking that's simple to run — and expertly architected by us.
- MX security appliances & Auto VPN / SD-WAN design
- MS switching and MR Wi-Fi deployments with proper RF planning
- MV smart cameras & sensor integrations
- Dashboard organization design, API automation & alerting
- Licensing co-termination management & on-prem to Meraki migrations
Ubiquiti
High-value UniFi deployments for businesses that want performance without the price tag.
- UniFi network design — gateways, switching & Wi-Fi 6/6E/7
- UniFi Protect camera & access control systems
- Point-to-point & point-to-multipoint wireless links (airMAX / airFiber)
- Multi-site management, VLAN segmentation & guest networks
- Cost-effective SMB & branch office standardization
SonicWall
Security-first firewall consulting across the platforms your business runs on.
- SonicWall firewall configuration, content filtering & VPN
- Firewall migrations between vendors — planned, staged & verified
- Security policy audits & rule-base cleanup
Microsoft, VMware & More
The rest of your stack, covered — because networks don't exist in a vacuum.
- Microsoft 365 & Azure architecture, migration & security hardening
- VMware / Hyper-V virtualization design & support
- Juniper switching and wireless
- Backup, storage & disaster recovery platforms
How we engage
Assessments & auditsNetwork health checks, firewall policy reviews, and security posture assessments with actionable reports.
Design & architectureVendor-neutral recommendations, bills of materials, and detailed design documents before anything is purchased.
Deployment & migrationStaged cutovers, after-hours maintenance windows, and rollback plans — so change never means downtime.
Ongoing managementCo-managed or fully managed operations with monitoring, patching, and lifecycle planning built in.
Explore our full range of Technology Solutions
We provide Managed IT Services, Business Continuity, VoIP, and Cloud Services so that your business always runs smoothly. Each of these pieces is critical for security, maximum efficiency, and ultimately, increased profitability.
- Managed IT Services
- Cloud Services
- Cybersecurity Services
- Storage & Recovery
- Networking
- Patch Management
- Carrier Services
- Network Management
- Firewall & VPN Consulting
- Wi‑Fi Design & Surveys
- VoIP & Unified Communications
- Vendor & License Management
Your IT team, or an extension of it.
For over three decades, AZO Tech LLC has helped organizations throughout North America keep their technology secure, reliable, and ready to grow. We're equally at home augmenting an in-house IT department with specialized network and security expertise as we are serving as a complete outsourced IT team.
Certified, senior engineersYou work directly with experienced consultants across Cisco, Palo Alto Networks, Meraki, Ubiquiti, and more — not a call center.
Security in everythingEvery design decision is made with your security posture in mind, from firewall rules to backup strategy.
Straight answersVendor-neutral guidance and clear documentation, so you always understand what you own and why.
Frequently asked questions
What areas do you serve?
We serve clients throughout North America. Most monitoring, patching, helpdesk, and consulting work is delivered remotely, with on-site engagements arranged for projects that need hands on hardware.
What does per-device managed IT pricing include?
Every managed workstation, server, and network device is covered by a flat monthly rate that includes 24/7 monitoring and alerting, scheduled OS and third-party patching, managed endpoint protection, backup oversight, asset and warranty tracking, and lifecycle upgrade planning. There are no surprise hourly bills for covered work.
Which network and firewall vendors do you support?
Our engineers hold deep expertise in Cisco (Catalyst, Nexus, ISE), Palo Alto Networks (NGFW, Panorama, GlobalProtect), Cisco Meraki, Ubiquiti UniFi, and SonicWall — plus Juniper, Microsoft 365, Azure, and VMware. We also handle migrations between vendors.
Can you work alongside our internal IT team?
Yes. We work as a co-managed extension of in-house IT departments — providing specialized network, firewall, and security expertise, after-hours coverage, or extra capacity — just as often as we serve as a complete outsourced IT team.
How quickly are security patches applied?
Operating system and third-party application patches are deployed on a monthly schedule using testing rings so updates never surprise you. Critical vulnerabilities and vendor security advisories — such as firewall zero-days — are expedited outside the normal cycle.
Do you take on one-time projects, or only ongoing contracts?
Both. Alongside ongoing managed services agreements, we take on standalone engagements: network assessments and audits, firewall deployments and migrations, Wi-Fi design, Microsoft 365 and cloud migrations, and rescue projects for networks in trouble.
Let us handle the dirty work.
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We can't wait to hear from you.
Shoot us a message to request a quote or more information using this form or at support@azotech.net and we'll get back shortly.